We all come across ‘toxic people’ in both our work and social life. They suck the life from you, upset you and generally make you question the human race (or maybe that is just me over reacting!). Anyway, I have been trying to deal with these people differently, trying to think like they think to understand why they may be behaving the way they are. I generally find that if someone is being particularly obnoxious and rude they are lacking positive attention and are therefore, attracting hostility instead (I know someone who does this a lot!). Understanding that this is their way of dealing with their emotions makes it easier for me to tolerate the rude behaviour, after all it is their issue to deal with not mine and I won’t let them ruin my inner calm.